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Submitting a Compliment, Concern, or Comment

The Town of Prescott is committed to continuous improvement.  We strive to ensure that all complaints are dealt with in a fair, respectful, and timely manner.

If you have questions and concerns about municipal programs and services, please complete a Compliments, Concerns, and Comments form and submit it to Town Hall or email us.  Department emails are listed in the tabs below. 

We look forward to hearing from you!  A Town representative will aim to respond to you within 5 business days. If your inquiry is urgent, please contact us by telephone at 613-925-2812.

  For questions and concerns regarding:
  • Pot holes
  • Road and sidewalk maintenance
  • Water and sewer services
  • Snow removal
  • Garbage and recycling services
  • Parks and public areas
  • Street lights and traffic lights
  • Recreation programs
  • Facility bookings
  • Prescott Centennial Pool
  • Sandra S. Lawn Harbour & Marina

Please contact or call 613-925-2812.

 Corporate Services
 For questions and concerns regarding:
  • Property taxes
  • Accounts payable services
  • Council & Committee meetings/agendas/minutes
  • Marriage licenses
  • Civil wedding ceremonies
  • Lottery licenses
  • Economic development

Please contact or call 613-925-2812.

 Building & By-Law Services
 For questions and concerns regarding:
  • Specific Town by-laws
  • By-Law enforcement
  • Animal control
  • Property standards
  • Parking tickets
  • Taxi and business licenses
  • Open-air fires
  • Building and demolition permits and fees

Please contact or call 613-925-2812.

 Planning Services
 For questions and concerns regarding:
  • Planning applications and fees
  • Zoning
  • Land consents and severances
  • Minor variances

Please contact or call 613-925-2812.