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Backflow Prevention

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Cross Connections and Backflow Prevention

1. (1) Protection from Contamination

No person shall connect, cause to be connected, or allow to remain connected to the  waterworks distribution system any piping, fixture, fitting, container or appliance, in a manner which under any circumstances may allow water, waste water, non-potable water, or any other liquid, chemical or substance to enter the water works distribution system. The means for "protection from contamination" shall be in accordance with the requirements of the Ontario Building Code Act, 1997and any other applicable legislation, as amended from time to time.

(2) Inspections for cross connections - access

Any person authorized by the Town for that purpose shall have free access, at all reasonable times, and upon reasonable notice given and request made, to all parts of every building or other premises to which any water service pipe is supplied for the purpose of inspecting or repairing, or of altering or disconnecting any water service pipe, wire, rod or cross connection within or without the building.

(3) Access to be provided on written notice

Where access is not provided, a written notice by the Town will be issued allowing fourteen (14) days to provide access. If access is not provided within this time frame, the Town may, at its discretion, shut off the supply of water to the premises until such time as the access is provided.

(4) Order to install control device

If a condition is found to exist which is contrary to section 47 (1) of this by-law, the Town shall immediately carry out an inspection and shall issue an order to the customer as may be required to obtain compliance with section 47 (1) of this by-law.

(5) Failure to install - notice - water shut-off

If the customer to whom the Town has issued an order fails to comply with that order, the Director, at his/her discretion, may:

  1. Give notice to the customer to correct the fault, at his/her expense, within a specified time period and, if the notice is not complied with, the Director may the shut off the water service or services; or
    (b) Without prior notice, shut off the water service or services.

(6) Additional device on service

Notwithstanding sections 47 (1), 41 (4) and 41 (5) of this by-law, where a risk of possible contamination of the water works distribution system exists in the opinion of the Director or an approved authority, a customer shall, on notice from the Town, install on his/her water service pipe a cross connection control device, approved by the Town, in addition to any cross connection control devices installed in the customer's water system at the source of potential contamination.

(7) Installation to required standards

Cross connection control or backflow prevention devices, when required by the Town, shall be installed in accordance with the Ontario Building Code and "CAN/CSA-B64.10-94 Manual for the "Section, Installation, Maintenance and Field Testing of Backflow Prevention Devices", as amended from time to time.

(8) Inspection and testing - paid by the customer

All cross connection control devices shall be inspected and tested at the expense of the customer, upon installation, and thereafter annually, or more often if required by the Town, by personnel approved by the Town to carry out such tests to demonstrate that the device is in good working condition. The customer shall submit a report on a form approved by the Director or any or all tests performed on a cross connection control device within fourteen (14) days of a test, and a record card shall be displayed on or adjacent to the cross connection control device on which the tester shall record the address of the premises, the location, type, manufacture, serial number and size of the device, and the test date, the tester's initials, the tester's name (if self-employed) or the name of his employer and the tester's license number.

(9) Failure to test device - notification - water shut-off

If a customer fails to have a cross connection control device tested, the Town or approved authority may notify the customer that the cross connection control device must be tested within four (4) days of the customer receiving notice. If the customer fails to have the device tested within the time frame allowed, the Director may shut off the water service or services  until the cross connection control device has been tested and approved as required by section 47 (8) of this by-law.

(10) Repair - replacement - by customer

When the results of a test referred to in section 47 (8) of this by-law shows that a cross connection control device is not in good working condition, the customers shall make repairs or replace the device within four (4) days. If a customer fails to repair or replace the device within the time allowed, the Director may shut off the water service or services until such repair or replacement has been made.

(11) Removal of device - permission by Town

No person shall, without the permission of the Town, remove any cross connection control or backflow prevention device installed as a requirement of provincial legislation, notwithstanding the fact that the applicable provincial regulation has been rescinded.


Use of Water Externally

1. Regulations - use of water - June, July and August
For the purpose of limiting the consumption of water when necessary:

i. During the months of June, July and August, the external use of water is permitted:

1. on even calendar days at only those municipal addresses ending with numbers 0,2,4,6,8;
2. on odd calendar days at only those municipal addresses ending with numbers 1,3,5,7,9


ii. The Director with the approval of the Mayor and CAO is authorized to implement this regulation or any other regulation which he or she, in his or her discretion, considers advisable to limit the external use of water and this authority includes the right to ban completely the external use of water and Council shall be informed. 
iii. Notice of implementation of a water use regulation by the Director and the effective date thereof shall be given immediately in a manner determined by the Director.
iv. Upon the announcement of the implementation of a water use regulation by the Director, no person shall use water except in accordance with the provisions of this regulation.

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